SOFTWARE SERVICES DESIGNED FOR ADMISSIONS PROFESSIONALS

Our approach to software design is very simple...we listen and learn from the people who will use the software.  We recognize that each client has their own unique set of business rules and procedures around which we must design and develop. We recognize that our complete understanding of those processes and procedures is critical to the success of the solution we design.  Thankfully, AdmissionPros has 25+ years in designing and developing customized solutions using our state-of-the-art software platform.

AdmissionPros clients have daily access to our development team at no additional cost.  Whether we are designing and developing from the start of your project or adding a new feature that you have requested, AdmissionPros staff will help you all  the way.  While our software platforms allow for our customers to do many customizations on their own, many prefer to have AdmissionPros staff do these for them.

By integrating with your existing vendors, campus systems and 3rd party data providers, AdmissionPros will create a fully-integrated Applications Management / CRM solution that reduces redundant data entry and maximizes efficiency.  Integrating your ERP, CRM, data providers and other software products will benefit you and is extremely important in business today. 

Most of our days at AdmissionPros are spent talking with our clients on industry best practices and helping them design new and innovative solutions to help them further their goals.  We pride ourselves for being on top of the latest trends in the industry and how we can best assist our clients in navigating the technical hurdles that they must overcome.   Whether it is placing a new button on a form or redesigning a whole process to help students better navigate the challenges in Admissions, AdmissionPros will be there to bring our experiences to the table.

Our development staff is not just there to provide technical support.  Their knowledge of the AdmissionPros product line, combined with extensive experience in the business of admissions, allows them to contribute in a positive way to your internal process re-engineering and the implementation of established best practices.  We act as partners to provide you with the most efficient, cost-effective, comprehensive solution, tailored to meet the needs of your campus.  Business process consultation and re-engineering are provided at no additional cost.

AdmissionPros provides 5 days of on-site training per year at your site and unlimited training days at our office in Cary, NC.   In addition, AdmissionPros offers online training/webinars monthly on specific topics.  The goal of AdmissionPros is to create an Enrollment Management System and CRM for you that not only works but your people understand.  Training never ends and is never charged for.

AdmissionPros recognizes the importance of customer service and believes that the customer relationship is core to our mutual success. Throughout the relationship, AdmissionPros provides each client (large and small) with the same high-quality, custom-tailored service that we’ve become known for.  Customer care does not end with the installation of the AdmissionPros software. We maintain regular contact with staff as we continue to customize, enhance, and accommodate their evolving business requirements.

At AdmissionPros, customer support is provided by technical staff, not by untrained customer service representatives. Your AdmissionPros Development Team is also your Customer Support Team. Our team will not disappear after installation. We will continue to work with you to provide end-user support every step of the way. When you call for support, you will speak directly with your software project manager or developer, who will provide expert advice and problem resolution the first time around,. This ensures that your needs are met and that you are completely satisfied.